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We strive for perfection not only in our products, but with the support we offer. This page will help you find FAQs, documentation and software for our products.
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FAQsFrequently Asked Questions
How to print a self test on a thermal printer?
Power up the printer, while holding the LF button for about 2 seconds.
How do I set up date and time on a printer?
You can use FDInit_Clents – WinPPConfig.
Which certificates does the BluePad family have?
We have PCI, EMV L1, EMV L2, and TQM certificates.
What SDKs are you providing for your BluePad family and Audio readers?
We are providing iOS SDK, Android SDK, Windows Mobile SDK, Windows Phone SDK, and Windows Desktop SDK.
Do you have any sample applications for your BluePad family and Audio readers?
Yes, all of our SDKs come with sample application with source code.
How can we obtain the SDKs?
All the documentation and SDKs can be provided ONLY after signing an NDA.
Which certificates do you have for the Audio readers?
For DRD-50 and DRD-10 we have EMV L1 and L2. For MRD-10 we are PCI PTS 3.x SRED compliant.
Do I need a special cable to use the USB Virtual COM interface?
No special cable is necessary to use the USB Virtual COM. To use USB Virtual COM, please refer to the Programming Guide to change the interface settings to USB Virtual COM.
I'm interested in one of your products. How can I get more information?
If you’d like more in-depth information, not present on our website, please contact us for more information.
DocumentationDatasheets, Manuals, etc.
Payment Terminals
| Document Title | File Size | Region | Language | Date Added |
|---|---|---|---|---|
 LineaPro 6 |
6.3 MB | International | English | 05/11/2015 |
| LineaPro 5 |
3.9 MB | International | English | 05/11/2015 |
| InfineaTAB mini |
5.4 MB | International | English | 05/11/2015 |
| InfineaTAB 4 |
6.5 MB | International | English | 05/11/2015 |
| BluePad-50 |
3.1 MB | International | English | 05/11/2015 |
| BluePad-500 |
3.6 MB | International | English | 05/11/2015 |
| DRD-10 |
3.1 MB | International | English | 05/11/2015 |
| DRD-50D |
4.6 MB | International | English | 05/11/2015 |
| DRD-100 |
9.6 MB | International | English | 05/11/2015 |
| MRD – 05 |
3.8 MB | International | English | 05/11/2015 |
| MRD – 10 |
3.8 MB | International | English | 05/11/2015 |
| BluePad-5000 |
6.8 MB | International | English | 17/03/2016 |
Thermal Printers
| Document Title | File Size | Region | Language | Date Added |
|---|---|---|---|---|
| CMP-10 |
11.7 MB | International | English | 05/11/2015 |
| CMP-10 User’s Manual |
1.2 MB | International | English | 20/08/2015 |
| DPP-250 |
3.9 MB | International | English | 05/11/2015 |
| DPP-250 User’s Manual |
25.9 MB | International | English | 20/08/2015 |
| DPP-250 Developer’s Manual |
2.6 MB | International | English | 20/08/2015 |
| DPP-255 |
7.7 MB | International | English | 05/11/2015 |
| DPP-450 |
8.8 MB | International | English | 05/11/2015 |
| DPP-350 |
5.1 MB | International | English | 05/11/2015 |
| DPP-350 User’s Manual |
17.3 MB | International | English | 20/08/2015 |
| DPP-350 Developer’s Manual |
1.1 MB | International | English | 20/08/2015 |
| DPP-255 |
7.7 MB | International | English | 05/11/2015 |
Currently there are no documents uploaded for POS Printers.
Please contact us for more information.
SoftwareDrivers, Tools, SDK, etc.
Currently there are no public software downloads for Payment Terminals.
Please contact us to sign an NDA first.
Mobile Printers
| Driver Title | File Size | Region | OS | Date Added |
|---|---|---|---|---|
 Datecs Java SDK for DPP-450 Receipt |
4.37 MB | International | Android / Linux / Windows | August 21 2015 |
| Windows Printing SDK for DPP-450 Receipt |
126 KB | International | Windows | August 21 2015 |
| Printer Utility for DPP-450 Receipt |
522 KB | International | Windows CE / .NET / Mobile | August 21 2015 |
| Printer SDK for DPP-450 Receipt |
51 KB | International | Windows CE / .NET / Mobile | August 21 2015 |
| Datecs Non-fiscal Printer Driver for DPP-450 Receipt |
63.9 MB | International | Windows | August 21 2015 |
| Datecs Java SDK for DPP-450 Label |
4.37 MB | International | Android / Linux / Windows | August 21 2015 |
| Windows Printing SDK for DPP-450 Label |
126 KB | International | Windows | August 21 2015 |
| Printer Utility for DPP-450 Label |
522 KB | International | Windows CE / .NET / Mobile | August 21 2015 |
| Printer SDK for DPP-450 Label |
51 KB | International | Windows CE / .NET / Mobile | August 21 2015 |
| Datecs Non-fiscal Printer Driver for DPP-450 Label |
63.9 MB | International | Windows | August 21 2015 |
| Datecs Java SDK for CMP-10 |
4.37 MB | International | Android / Linux / Windows | August 21 2015 |
| Windows Printing SDK for CMP-10 |
126 KB | International | Windows | August 21 2015 |
| Printer Utility for CMP-10 |
522 KB | International | Windows CE / .NET / Mobile | August 21 2015 |
| Datecs Print for CMP-10 |
63 KB | International | Windows CE / .NET / Mobile | August 21 2015 |
| Printer SDK for CMP-10 |
51 KB | International | Windows CE / .NET / Mobile | August 21 2015 |
| Datecs Non-fiscal Printer Driver for CMP-10 |
63.9 MB | International | Windows | August 21 2015 |
| Datecs Java SDK for DPP-250 |
4.37 MB | International | Android / Linux / Windows | August 21 2015 |
| Windows Printing SDK for DPP-250 |
126 KB | International | Windows | August 21 2015 |
| Printer Utility for DPP-250 |
522 KB | International | Windows CE / .NET / Mobile | August 21 2015 |
| Datecs Print for DPP-250 |
63 KB | International | Windows CE / .NET / Mobile | August 21 2015 |
| Printer SDK for DPP-250 |
51 KB | International | Windows CE / .NET / Mobile | August 21 2015 |
| Datecs Non-fiscal Printer Driver for DPP-250 |
63.9 MB | International | Windows | August 21 2015 |
| Datecs Java SDK for DPP-255 |
4.37 MB | International | Android / Linux / Windows | August 21 2015 |
| Datecs Non-fiscal Printer Driver for DPP-255 |
63.9 MB | International | Windows | August 21 2015 |
| Datecs Java SDK for DPP-350 |
4.37 MB | International | Android / Linux / Windows | August 21 2015 |
| Windows Printing SDK for DPP-350 |
126 KB | International | Windows | August 21 2015 |
| Printer Utility for DPP-350 |
522 KB | International | Windows CE / .NET / Mobile | August 21 2015 |
| Datecs Print for DPP-350 |
63 KB | International | Windows CE / .NET / Mobile | August 21 2015 |
| Printer SDK for DPP-350 |
51 KB | International | Windows CE / .NET / Mobile | August 21 2015 |
| Datecs Non-fiscal Printer Driver for DPP-350 |
63.9 MB | International | Windows | August 21 2015 |
Currently there are no software downloads for POS Printers.
Please contact us to for more information.
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