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FAQsFrequently Asked Questions
How to print a self test on a thermal printer?
Power up the printer, while holding the LF button for about 2 seconds.
How do I set up date and time on a printer?
You can use FDInit_Clents – WinPPConfig.
Which certificates does the BluePad family have?
We have PCI, EMV L1, EMV L2, and TQM certificates.
What SDKs are you providing for your BluePad family and Audio readers?
We are providing iOS SDK, Android SDK, Windows Mobile SDK, Windows Phone SDK, and Windows Desktop SDK.
Do you have any sample applications for your BluePad family and Audio readers?
Yes, all of our SDKs come with sample application with source code.
How can we obtain the SDKs?
All the documentation and SDKs can be provided ONLY after signing an NDA.
Which certificates do you have for the Audio readers?
For DRD-50 and DRD-10 we have EMV L1 and L2. For MRD-10 we are PCI PTS 3.x SRED compliant.
Do I need a special cable to use the USB Virtual COM interface?
No special cable is necessary to use the USB Virtual COM. To use USB Virtual COM, please refer to the Programming Guide to change the interface settings to USB Virtual COM.
I'm interested in one of your products. How can I get more information?
If you’d like more in-depth information, not present on our website, please contact us for more information.

DocumentationDatasheets, Manuals, etc.
Payment Terminals
Document Title | File Size | Region | Language | Date Added |
---|---|---|---|---|
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6.3 MB | International | English | 05/11/2015 |
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3.9 MB | International | English | 05/11/2015 |
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5.4 MB | International | English | 05/11/2015 |
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6.5 MB | International | English | 05/11/2015 |
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3.1 MB | International | English | 05/11/2015 |
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3.6 MB | International | English | 05/11/2015 |
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3.1 MB | International | English | 05/11/2015 |
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4.6 MB | International | English | 05/11/2015 |
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9.6 MB | International | English | 05/11/2015 |
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3.8 MB | International | English | 05/11/2015 |
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3.8 MB | International | English | 05/11/2015 |
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6.8 MB | International | English | 17/03/2016 |
Thermal Printers
Document Title | File Size | Region | Language | Date Added |
---|---|---|---|---|
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11.7 MB | International | English | 05/11/2015 |
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1.2 MB | International | English | 20/08/2015 |
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3.9 MB | International | English | 05/11/2015 |
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25.9 MB | International | English | 20/08/2015 |
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2.6 MB | International | English | 20/08/2015 |
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7.7 MB | International | English | 05/11/2015 |
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8.8 MB | International | English | 05/11/2015 |
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5.1 MB | International | English | 05/11/2015 |
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17.3 MB | International | English | 20/08/2015 |
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1.1 MB | International | English | 20/08/2015 |
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7.7 MB | International | English | 05/11/2015 |
Currently there are no documents uploaded for POS Printers.
Please contact us for more information.

SoftwareDrivers, Tools, SDK, etc.
Currently there are no public software downloads for Payment Terminals.
Please contact us to sign an NDA first.
Mobile Printers
Driver Title | File Size | Region | OS | Date Added |
---|---|---|---|---|
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4.37 MB | International | Android / Linux / Windows | August 21 2015 |
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126 KB | International | Windows | August 21 2015 |
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522 KB | International | Windows CE / .NET / Mobile | August 21 2015 |
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51 KB | International | Windows CE / .NET / Mobile | August 21 2015 |
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63.9 MB | International | Windows | August 21 2015 |
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4.37 MB | International | Android / Linux / Windows | August 21 2015 |
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126 KB | International | Windows | August 21 2015 |
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522 KB | International | Windows CE / .NET / Mobile | August 21 2015 |
![]() |
51 KB | International | Windows CE / .NET / Mobile | August 21 2015 |
![]() |
63.9 MB | International | Windows | August 21 2015 |
![]() |
4.37 MB | International | Android / Linux / Windows | August 21 2015 |
![]() |
126 KB | International | Windows | August 21 2015 |
![]() |
522 KB | International | Windows CE / .NET / Mobile | August 21 2015 |
![]() |
63 KB | International | Windows CE / .NET / Mobile | August 21 2015 |
![]() |
51 KB | International | Windows CE / .NET / Mobile | August 21 2015 |
![]() |
63.9 MB | International | Windows | August 21 2015 |
![]() |
4.37 MB | International | Android / Linux / Windows | August 21 2015 |
![]() |
126 KB | International | Windows | August 21 2015 |
![]() |
522 KB | International | Windows CE / .NET / Mobile | August 21 2015 |
![]() |
63 KB | International | Windows CE / .NET / Mobile | August 21 2015 |
![]() |
51 KB | International | Windows CE / .NET / Mobile | August 21 2015 |
![]() |
63.9 MB | International | Windows | August 21 2015 |
![]() |
4.37 MB | International | Android / Linux / Windows | August 21 2015 |
![]() |
63.9 MB | International | Windows | August 21 2015 |
![]() |
4.37 MB | International | Android / Linux / Windows | August 21 2015 |
![]() |
126 KB | International | Windows | August 21 2015 |
![]() |
522 KB | International | Windows CE / .NET / Mobile | August 21 2015 |
![]() |
63 KB | International | Windows CE / .NET / Mobile | August 21 2015 |
![]() |
51 KB | International | Windows CE / .NET / Mobile | August 21 2015 |
![]() |
63.9 MB | International | Windows | August 21 2015 |
Currently there are no software downloads for POS Printers.
Please contact us to for more information.
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